If I cancel an order on Shopify does it sync with Stock&Buy?


#1

Hi,

Some orders are pending payment. When this period expires, if they still didn’t complete payment we cancel them manually. Does this reflect on Stock&Buy? Is the inventory taken care of?


#2

Hi,

This is taken care of automatically. All sale order changes done inside Shopify are reflected within Stock&Buy. When a sale order is cancelled in Shopify, its status changes to “Quote” inside Stock&Buy and any inventory held by the order is released and made available again.

Regards